Consumer-Oriented Voluntary Declaration
CUSTOMER ORIENTATION
Sleep Medical Clinic supports the “Consumer-Oriented Management Promotion Activities” promoted by the Consumer Affairs Agency and has formulated a “Consumer-Oriented Voluntary Declaration.
We always stand from the consumer’s perspective and actively promote consumer orientation.
Additionally, we aim to face “consumers (patients)” with sincerity, deepen mutual trust relationships, and develop businesses that are needed by society.
Through snoring treatment, we aim to improve the quality of life, continuously make improvements, and strive to provide high-quality services.
Management Top Commitment
In providing snoring treatment, we prioritize patient satisfaction above all else, with “consumer orientation” as our foundation.
We strive to accurately understand individual needs and work to improve quality of life.2
Corporate Governance
We respect laws, regulations, and their spirit, and place importance on codes of conduct.
We have a strong commitment to compliance and continue to provide valuable information for patients within our organization.
Enhancement of Information Provision to Patients and Bidirectional Information Exchange
We aim to enhance information provision to patients by deepening their understanding through transparent explanations of treatment content, options, and risks.
In bidirectional information exchange, we respond promptly and carefully to patient feedback and questions, working to build trust relationships.